Wal-Mart offers online shopping and pickup

Posted

It’s a new day for the Paris Wal-Mart Supercenter.

After an extensive period of remodeling featuring a new flooring surface and other in-store features, employees and management held a brief ceremony Friday morning celebrating the end of the work and re-dedication of what store manager Randy York called a brand new store.

The revamping of the Paris store means it is one of the first in this immediate area to offer Online Grocery Pickup.

“When the stores do a remodel is when they add the online grocery pickup,” said York. “Eventually, it’s likely to hit most of the stores.”

Darrell Grimes, a market manager with oversight of 11 Wal-Mart stores, noted the Marshall and Charelston stores will be adding the service in the future.

Online Grocery Pickup allows customers to place orders online, select a pickup time and a Wal-Mart employee will fill the order and bring it to the customer’s waiting car at the allotted time. Payment is made when the order is placed so customers do not have to leave their vehicles and enter the store.

There is no additional cost for this service, and orders may be placed as far as seven days in advance or for same day service. The name Online Grocery Pickup is something of a misnomer.

“It is for any product in the store,” said York.

The service actually started seven days ago, which is as far out as items may be ordered, and the first pickups were scheduled for later Friday. Paris Chamber of Commerce Executive Director Linda Lane was an enthusiastic supporter of the online shopping and pickup option now available at the local Supercenter.

“It is a big plus for the community, especially with busy moms,” said Lane. “I know it’s going to be a big hit.”

The pickup area is located in the west parking area between the store and the Lower Terre Haute Road.

York also expressed his appreciation to customers for their patience during the remodel. The store did not close so shoppers were confronted with roped off areas and merchandise getting moved to other temporary locations.

Other changes resulting from the redo include:

Improvements to the electronic department with interactive displays permitting customers to test a device before making a purchase;

An updated pharmacy with private consultation rooms;

Improved lighting and enlarged fitting rooms in the apparel section; and

A modern lounge next to the customer service area for obtaining items ordered online with free delivery to the store.

York also had high praise for the store’s employees.

“You went above and beyond during the project to support the store and take care of customers,” said York.